Know which systems and accounts matter
Maintain an inventory of important systems and review who can access them. Remove access when it is no longer needed and use appropriate authentication controls.
Keep maintenance and staff awareness connected
Schedule updates and make it easy for staff to report suspicious messages. Discuss how your team verifies unusual payment requests, account changes, or urgent instructions.
Prepare the response before an incident
Agree on escalation contacts, system isolation responsibilities, recovery priorities, and the involvement of outside specialists when required.
Connect protection to recovery
Security controls reduce exposure, while independent backups and tested restoration support recovery. Review both parts of the plan together.
Discuss the right approach for your business.
NexGen helps Maine businesses organize user access, device maintenance and support responsibilities. We start with your existing systems and agree on the work to include in your IT support plan. Explore managed IT services.