• Unlimited Business Hours Remote Support: The most critical service, now included as standard.
• Proactive Monitoring & Patching: We keep your systems healthy and secure.
• Managed EDR & Antivirus: Enterprise-grade endpoint protection to stop malware and ransomware.
• Advanced Email Security: Blocks phishing, spam, and malicious attachments.
• Web Content Filtering & Security: Protects your team from malicious websites.
• Workstation Cloud Backup: Your critical data is backed up securely to the cloud.
  

• Includes everything in Business Foundation, plus:
• Microsoft 365 / Google Workspace Backup: Protects your critical cloud collaboration data.
• Secure Password Management: A secure vault for every user to manage credentials.
• IT Vendor Management: We'll manage your internet, software, and hardware vendors for you.
  

"The All-In-One Solution for Security, Strategy, and Regulatory Compliance"

This tier includes everything in the Business Core package, plus the following specialized modules

 2. Advanced Security Suite (24/7 Monitoring)

• 24/7 Managed Detection & Response (MDR): Your security alerts are monitored around the clock by an external SOC team that actively responds to threats in real-time.

• Security Awareness Training: Ongoing, automated training and phishing simulations to turn your employees into a human firewall.

• Dark Web Monitoring: Continuous, automated scanning for your company domains to catch leaked credentials early.

• Quarterly Vulnerability Scanning: Automated network scans that provide deep-dive reports on potential security gaps.

3. Strategic vCIO & Management Services

• Executive Guidance: A formalized vCIO (Virtual CIO) to lead your Annual IT Roadmap and budgeting sessions.

• Quarterly Strategic Business Reviews: Formal reporting and face-to-face reviews to ensure your technology scales with your business goals.

• Mobile Device Management (MDM): Tools to secure and manage company data on employee mobile devices, ensuring data stays safe even on the move.

• Includes everything in Business Core, plus a dedicated HIPAA Compliance Module:
• Annual HIPAA Risk Analysis Assistance: We help you conduct and document your required annual risk analysis.
• Business Associate Agreement (BAA) Management: We provide and manage our BAA with you.
• HIPAA-Specific Reporting: Generate documentation from our tools to help you demonstrate compliance for audits.
• Access to a HIPAA Security Resource: Guidance on meeting the technical safeguards of the HIPAA Security Rule.
  

• Includes everything in Business Core, plus a dedicated CMMC Compliance Module:
• System Security Plan (SSP) & Plan of Action & Milestones (POA&M) Support: We provide the technical data from our systems to help you build and maintain your mandatory compliance documents.
• Enhanced Log Monitoring & Reporting: We configure ourtools to provide the audit logs necessary to meet CMMC controls.
• Expert Guidance for CMMC Controls: We help you map our services directly to the 110 controls of NIST SP 800- 171 to prepare for your assessment.
  

• Includes everything in Business Core, plus:
• Formalized vCIO Services:
• Annual IT Roadmap & Budgeting Session
• Quarterly Strategic Business Reviews with formal reporting
• Advanced Security Suite (Vendor-Managed):
• 24/7 Managed Detection & Response (MDR): Your EDR alerts are monitored 24/7 by an external SOC team who actively responds to threats.
• Security Awareness Training: An automated, ongoing training and phishing simulation platform.
• Dark Web Monitoring: Automated monitoring of your company domains.
• Comprehensive Management Tools:
• Quarterly Vulnerability Scanning: Automated scans provide reports for your vCIO meetings.
• Mobile Device Management (MDM): Secure and manage company data on employee mobile devices.
  

Security Awareness Training

Dark Web Monitoring

Quarterly Vulnerability Scanning

Mobile Device Management (MDM)

Server Management & BDR

Managed Firewall Service

Managed Network Service